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Privacy Policy

Last updated: July 1, 2025

This Privacy Policy (the "Privacy Policy" or "Policy") describes the types of information SevnAI Inc. (d.b.a. "Sagaland") and its affiliates ("Sagaland," "we," "our," or "us") collect and process from and about you.

Except as described in this Privacy Policy, the Policy applies to any and all websites, mobile applications, and any other electronic and/or digital products and/or other services that are made available by Sagaland and that link to this Policy, and our offline services (collectively, the "Services").

By using the Services, you are agreeing to the practices described in this Policy. If you do not agree to the practices described in this Policy, please do not access or use the Services.

Undefined capitalized terms used herein shall have the meaning set forth in the Sagaland Terms of Service.

1. Information We Collect

When you access or otherwise use our Services, we may collect information from you. The types of information we collect depend on how you use our Services. Please note that we need certain types of information to provide the Services to you. If you do not provide us with such information, or if you ask us to delete that information, you may not be able to access or use the Services.

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: When you create an account, we collect information such as your name, email address, username, and password.
  • Profile Information: Information you add to your profile, such as a bio, profile picture, or other details about yourself.
  • Content: Any content you create, upload, or share through the Services, including character conversations, messages, photos for avatar generation, audio recordings, and other interactions.
  • Communications: When you contact us for support or otherwise communicate with us.
  • Payment Information: If you make purchases through the Services, we collect billing information, which may include payment card details (processed by our payment processors).
  • Survey and Feedback Information: Information you provide when participating in surveys or providing feedback about the Services.

1.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information about your device and how you interact with our Services:

  • Device Information: Hardware model, operating system version, unique device identifiers, mobile network information, and browser type.
  • Usage Information: Information about how you use the Services, including the actions you take, the features you use, the content you view, and the time, frequency, and duration of your activities.
  • Location Information: We may collect information about your location based on your IP address or, with your consent, more precise location information from your mobile device.
  • Log Information: Server logs that may include your IP address, access dates and times, app features or pages viewed, app crashes and other system activity.

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Social Media Services: If you link your account with a social media service, we may receive information from that service.
  • Analytics Providers: We work with analytics providers who help us understand how users interact with our Services.
  • Advertising Partners: Information from advertising networks and partners about your interactions with advertisements.

2. How We Use Your Information

We use the information we collect to:

2.1 Provide and Improve the Services

  • Operate, maintain, and improve the Services
  • Personalize your experience and provide content recommendations
  • Generate personalized avatars and visual representations using AI technology based on photos you provide
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages

2.2 Research and Development

  • Conduct research and analysis to better understand how users interact with the Services
  • Develop new features and services
  • Train and improve our artificial intelligence models

2.3 Communications

  • Send you promotional communications about new features, products, or services
  • Communicate with you about your account and the Services
  • Send you notifications based on your preferences

2.4 Legal and Safety

  • Comply with legal obligations
  • Protect the rights, property, and safety of Sagaland, our users, and the public
  • Detect, investigate, and prevent fraudulent, harmful, unauthorized, or illegal activity

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Your Consent

We may share your information when you give us explicit consent to do so.

3.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service
  • AI Model API providers

3.3 Business Transfers

If we're involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.5 Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

3.6 Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this Policy. We may also retain and use your information to:

  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Conduct audits
  • Pursue legitimate business purposes

When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policies and applicable law. Input audio recordings and images uploaded for processing (such as avatar generation) are retained for a maximum of 30 days after upload and are then automatically deleted. Avatar generation data, including uploaded photos and generated avatars, is retained for as long as your account is active and will be deleted upon your request or account deletion.

5. Your Rights and Choices

5.1 Access and Update

You can access and update certain information about you by logging into your account settings.

5.2 Delete

You may request deletion of your account and associated data by contacting us at support@sagaland.ai.

5.3 Communications Preferences

You can opt out of promotional emails by following the unsubscribe instructions in those emails. You may also adjust your notification preferences in your account settings.

5.4 Cookies

Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies.

5.5 Do Not Track

We do not currently respond to "Do Not Track" browser signals.

6. Data Security

We implement appropriate technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you're located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

8. Children's Privacy

The Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

If you're under 18 years of age, you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by our Terms of Service.

9. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

9.1 Right to Know

You have the right to request that we disclose:

  • The categories of personal information we've collected about you
  • The sources of that information
  • Our business purposes for collecting the information
  • The categories of third parties with whom we share the information
  • The specific pieces of personal information we've collected about you

9.2 Right to Delete

You have the right to request deletion of personal information we've collected from you, subject to certain exceptions.

9.3 Right to Opt-Out

You have the right to opt out of the sale of your personal information. We do not sell your personal information.

9.4 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at support@sagaland.ai.

10. European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under data protection laws:

10.1 Legal Basis

We process your personal data based on the following legal grounds:

  • Your consent
  • Performance of a contract with you
  • Our legitimate business interests
  • Compliance with legal obligations

10.2 Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Object to or restrict processing of your personal data
  • Data portability
  • Withdraw consent (where processing is based on consent)
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at support@sagaland.ai.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this Policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification).

Your continued use of the Services after the effective date of the revised Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SevnAI Inc. (d.b.a. Sagaland)
2261 Market Street STE 5744
San Francisco, CA 94114
Email: support@sagaland.ai
Website: https://sagaland.ai

For data protection inquiries or to exercise your privacy rights, please email: privacy@sagaland.ai

Your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and share it.